CRM automation for a solar provider
01Starting point
Orders were transferred between the CRM and the partner company's system by hand. Every change had to be maintained in two places, and fields could get lost along the way.
Solution
A bidirectional integration built with n8n. Since the partner system offers no outgoing webhooks, the return path runs through a reverse webhook architecture. All fields are mapped completely, including the picklists on both sides.
Outcome
Order data is current on both sides. The duplicate maintenance is gone.
n8n · Bitrix24 · REST API · Webhooks